I bought Portrait Professional and unfortunately installed it on my computer only a few days before I built my new system. So when I re-installed Portrait Professional on my new computer I found the token I had was no long any good.

Of course with my luck this happened on a weekend and I assume and hope the developers take the weekends off, so I have been frustrated that I couldn't get a new token and use the program. I would hope you come up with a better way to register the program because I for one do fresh installs about every 6 -12 months just so that I keep a nice fresh system. I can see this will be a problem with the current Token system. I totally realize that this may be a small company and deserve time off but still it's very frustating to not be able to use a program you bought. I did go through the process to get another token and I'm sure Monday morning I'll get one but Monday isn't Friday night when I needed it. Thanks for allowing me to vent, you have a awesome program!!!!

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Hi, I have been working through both of the weekends you mention issuing tokens to people who email us wanting to re-install the software. When you send an email to support@anthropics.com or support@portraitprofessional.com you will automatically receive a reply that tells you how to get in touch with a real person, and that is normally me.

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But don't all this discourage you from damage controling it, keep up the good fight Jinger, xbox needs you now more than ever and remember 'spank, spank' hahahaahhahahaahaha. 222d ago (Edited 222d ago ) Am I saying this game is a 10/10 GotY GotG like you guys spout off about GoW and TLoU and UC4? I'm simply defending a fun budget title from a massive smear campaign on here from the usual suspects. 222d ago 'I stand by my feelings until Days Gone can prove to be a more involved game than just a generic open world game.' State of decay xbox 360 rgh full version download. SoD 2 is the definition of a generic open world game, plus repetitve, plus full of bugs and glitches (alpha version of DG is more polished than final version of SoD 2), plus with xbox 360 graphics, plus with no story whatsoever, plus with co-op which is almost unplayable with even more bugs and glitches than in sp mode.

I will then send you a token and information on how to download the software. If you don't get the automatic reply it will be because of spam protection at your mailbox. This seems to be a particular problem for yahoo, aol, and comcast email addresses although it will also depend on your personal settings.

When this happens I try sending the same emails from various other email accounts until something gets through. Another way to contact us is with a private message in the forums. Regards, Gary Anthropics Technology. FredSpencer Wrote:Gary dealt with a problem for me very quickly and efficiently. The customer service I received was better than most other experiences I have had. I started this thread and I think I need to address something that I feel this thread is begining to be. I NEVER for one second was complaining about the service, I was just making a suggestion in the 'Feature Requests' forum so that a person doesn't have to always be available to reply to our emails.

After all people do need time off, My suggestion was just to help the programmers make it easy on themselves, I only told what happened to me to show what can happen. There have been others who couldn't use the program due to the invaild token, I can't speak for them but I use a great program called RoboForm and no matter how many times I reinstall it all I have to do is enter my email address and order # and it's activated. Portrait Professional is a great program and I think would be better with a better way to activate it after a new install. This thread wasn't started as a complaint thread.